01 Introduction
The 333db online gaming platform ("333db", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information.
By using the 333db website or mobile app, you are considered to have accepted this Privacy Policy. We want you to know exactly what we do with your data — no hidden practices.
333db complies with international data protection regulations and is committed to safeguarding user privacy at all times. This policy is written in plain language so our Bangladeshi users can easily understand it.
Our commitment: 333db never sells or rents your personal information to third parties. Your privacy is a commitment we take very seriously.
02 What information is collected
333db only collects the information needed to operate the platform, maintain security, and deliver a quality experience. The types of data collected are listed below:
| Type of information |
Detailed Examples |
Reason for Collection |
| Identity Information |
Full name, date of birth, national ID number |
Age Verification & KYC Process |
| Contact Information |
Email address, mobile number |
Account verification, support services |
| Financial Information |
Payment method type, transaction history |
Deposit/Withdrawal Processing |
| Device Information |
IP address, browser type, operating system |
Security & Fraud Prevention |
| Usage Data |
Gaming history, login times, session data |
Service Improvement & Responsible Gaming Monitoring |
| Location data |
Approximate country and city (IP-based) |
Legal compliance, service eligibility verification |
Important: 333db never stores your full payment card number or mobile banking PIN/password. All financial transactions are processed through certified payment gateways.
03 How information is collected
333db collects your information in several ways. We are committed to being transparent about each method:
- Directly Provided Information: Information you provide directly during registration, login, profile updates, or when contacting support.
- Automatically Collected: When you use 333db, device and usage information is automatically collected through cookies, log files, and web beacon technology.
- From third parties: Limited information may be received from payment providers, age verification services, and fraud detection partners.
- During KYC verification: Documents uploaded for identity verification (NID, passport, driving licence).
- From the Mobile App: Data collected under device permissions while using the 333db app (such as device tokens for push notifications).
333db never accesses your microphone, camera, or contacts without your permission. You will be clearly informed of any permissions required at the time of app installation.
04 Purpose of data use
333db uses your information for the following purposes, each with a clear and defined reason:
- Account management: For core functions such as registration, login, profile updates, and password resets.
- Payment Processing: To process deposit and withdrawal transactions and maintain financial records.
- Identity & Age Verification: To prevent access by individuals under 18 and to comply with KYC regulations.
- Security & fraud prevention: To detect suspicious activity, prevent account hacking, and guard against money laundering.
- Customer Service: For quick resolution of your questions, complaints, or issues.
- Responsible Gaming: To monitor gaming behaviour and identify problematic gaming patterns, and to take protective measures.
- Legal compliance: To meet legal requirements from regulatory authorities and to cooperate with audit processes.
- Service Improvement: To analyze user experience and improve the platform's performance and design.
- Relevant notifications: To keep you informed about bonus offers, new games, or important updates (you can opt out at any time).
05 Information sharing & disclosure
333db never sells your information. However, limited data may be shared in the following specific circumstances:
- Payment Partners: Necessary data is shared with authorized mobile banking and e-wallet service providers to process transactions.
- KYC service provider: With certified third-party verification services for identity and age verification.
- Technology service providers: Server hosting, cybersecurity, and cloud storage partners who operate under strict confidentiality agreements.
- Legal authorities: When required by a court order, government directive, or legal investigation.
- Fraud prevention network: Anonymized data may be shared with licensed partners to prevent money laundering and fraudulent activity.
333db will never: Selling your data to advertisers, sharing it on the dark web, or passing it to marketing companies without your consent.
06 Cookies & Tracking Technology
333db uses cookies and similar technologies to ensure platform functionality and improve the user experience. Types of cookies:
- Essential cookies: To maintain login sessions and ensure secure browsing. Without these, 333db will not function properly.
- Functional Cookies: To remember your preferences (language, game settings) so you don't have to reconfigure them on your next visit.
- Analytics Cookies: Anonymous statistics are collected to understand which parts of the platform are used most.
- Security cookies: To detect unusual login patterns and keep accounts secure.
You can manage cookies through your browser settings at any time. However, disabling essential cookies may cause some 333db features to stop working.
07 Data Retention Period
333db does not retain your information indefinitely. Each type of data has a defined retention period:
- Account information: For the duration the account is active and up to 5 years after closure (as required by law).
- Financial transaction records: A minimum of 5–7 years in accordance with international AML regulations.
- KYC documents: Up to 5 years after account closure.
- Log & Session Data: Typically 90 days to 1 year.
- Customer service conversations: Up to 3 years.
- Marketing Preferences: As soon as you unsubscribe.
Certain data cannot be deleted before its designated period due to legal obligations. Once that period ends, the data is automatically removed.
08 Your Rights
333db believes you have full rights over your own data. Your key rights are outlined below:
Right to Know
You can submit a request to find out what information we hold about you.
Right to Rectification
If any of your information is inaccurate, you may request a correction.
Right to Erasure
You may request deletion of data that falls outside legal retention requirements.
Right to Restrict Processing
You can request that the use of your information be restricted for specific purposes.
Data Portability
You may request a copy of your data or ask for it to be transferred elsewhere.
Right to Opt Out of Marketing
You can unsubscribe from promotional emails or notifications at any time.
Contact the 333db support team to exercise any of your rights. We will respond within 30 days.
09 Minor's Privacy
333db strictly prohibits access by anyone under 18. We have dedicated policies in place to protect the privacy of minors:
- 333db does not knowingly collect information from anyone under the age of 18.
- If we discover that a minor has registered an account, it will be closed immediately and all associated data will be deleted.
- If a parent or guardian suspects their child is using 333db, please contact our support team immediately.
- 333db reserves the right to request KYC documents for age verification.
If an underage account is discovered, all balances will be forfeited and the relevant authorities may be notified.
10 Security Measures
333db protects your information using industry-leading security technologies:
- 256-Bit SSL/TLS Encryption: All data transmissions are encrypted. A 🔒 icon in your browser's address bar confirms your connection is secure.
- AES-256 data storage: All personal data stored on our servers is kept in encrypted form.
- Two-factor authentication (2FA): Two-factor authentication can be enabled to add an extra layer of security to your account.
- Regular security audits: Independent cybersecurity experts regularly audit 333db's systems.
- Data centre security: 2 4/7 monitoring with servers operating in internationally certified data centers.
- Real-Time Threat Detection: Unusual logins or transactions are monitored and immediate alerts are sent.
You also have responsibilities: Never share your password with anyone. 333db will never ask for your password by email or phone. If you receive such a message, it is a scam — contact our support team immediately.
11 International Data Transfers
333db is an international platform. In some cases, your data may be processed or stored on servers outside Bangladesh. When this occurs, we ensure:
- Adequate data protection regulations are in place in any country or server to which data is transferred.
- Strict data processing agreements are in place with all third-party partners.
- Maximum encryption is applied during data transfer.
- International data protection standards are followed (GDPR-aligned policy).
12 Policy Changes
333db may update this Privacy Policy from time to time. When significant changes are made:
- The update date at the top of the page will be changed.
- Registered members will be notified by email or platform notification.
- Re-consent may be required for significant changes.
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
Contact our support team if you would like to view a previous version. We retain the last 3 versions.